Renfro Valley KOA

Relatively quaint campground on a beautiful setting that’s very family friendly! Our kids had a blast on the playground, jumping pillow, and at the pool. They also enjoyed watching a movie on the big screen in the barn while eating freshly popped popcorn and sipping on apple juice from the camp store! One of the employees, Robert, was so friendly and caring and went above and beyond to ensure our stay was perfect. He helped change our site upon arrival to get our kids closer to the playground, he retrieved a shop vac when we had an accident that needed to be cleaned up, he delivered our firewood, and even delivered our s’mores ingredients one night because he saw how busy we were with our kids. Thanks for such a wonderful camping experience!

My wife booked us into this campground by mistake. We traveled from Pittsburgh to Kentucky to visit the Ark Encounter. This campground was 1.5 hours South / past the attraction. There were plenty of other campgrounds much closer than this one.

As it turned out, this campground worked out fine. Clean, well laid out, well staffed and very friendly are the best ways to describe it. The store was well stocked ( minus fridge Magnets ) and the pool was a comfy 81 degrees warm. The restrooms and showers were well lit and clean.

We appreciated the Sunday breakfast of pancakes & bacon for $4.

We stopped here to get out of a winter storm due to its close proximity to I-75. Be warned that there is a steep hill with a sharp bend to enter the campground and even with a capable 4 wheel drive I struggled to get into the campground. And once turned off the main road it was too late to turn around and impossible to back out. Once at the top of the hill in the campground we were essentially stuck there as the campground was not able to clear the road adequately to leave while towing. The road exiting the campground was equally as steep with 2 sharp S bends. The campground should not have taken reservations or warned campers prior to arrival of the difficult entrance and exits. Additionally, when making the reservations, the KOA website stated there were only 2 sites available but this was not true as the campground was empty and this was misleading. This was my first experience at a KOA and will likely be my last.

I recently missed my reservation do to weather but i thought i would still stop in just to get some fresh water on our way from MI to FL since i had already paid for the night before. It was around 2PM when we final arrived but was informed check out was at 11am and the only option for water was a 25 dollar Water and Dump charge, Water only was not even an option. The park was completely empty and was only looking for 20 gallons of water but the women working stated she was not authorized to make an exceptions to let me fill my water. No worries, I got water someplace else and they got a no sale and poor review. I hope this review helps the owners empower their employees to make zero cost decisions to spread good will and prevent upset campers. As you can see they were not super busy