By:
Submission
Adults 18+, Kids 7-17, Free 0-6
The location is okay, just be aware of the tunnel under the interstate. Your RV will not fit, don't even try it. The facility is fine and most of the staff is decent. However; and this seems to be a problem with KOA locations, there is one really belligerent jerk. If you see the person with the scruffy beard that looks like he is a few cans short of a six pack, ie stupid, he is. But he is rude and condescending to everyone he interacted with while we were there. He really needs to be punched in the mouth.
I am really delayed in writing this review, as we stayed here in April, and thought my negative thoughts about this place would go away, but they didn’t. Positive thoughts, it was clean and staff was for the most part pleasant, a great place for small campers and people renting cabins. The negative part is if you have a big rig, avoid at all costs!!! We have a 41ft 5th wheel and have never had the most difficult time getting into a campground!! We were north bound and got off at the exit only to find a one way tunnel and not enough clearance to drive through! I called and the campground office said to go to the next exit, so we did, at least this one way tunnel had enough clearance. So heading southbound to the exit,only to find out once you exit the turn down the service road to the campground is too tight to turn right, so we went straight up the road a bit to a park and ride parking lot to make a u-turn, then back to the service road to make a left to the campground. It would have been nice in part of this reservation confirmation email some kind of warning for big rigs, but there was nothing at all! Once we checked in we were parked next to a motorhome, that had a dog run with tarps running the length of the rig, with numerous yapping dogs, I politely asked for a different site, in which they did, but the guy on the golf cart was not happy about that request. We were there for 4 nights without any issues,but we will never return again to this park.
Belligerent Staff. We spend 6 months out of the year in our RV, travel a lot, and stay at a lot of KOA locations. We spend thousands annually staying at KOA and are VIP members. Normally it is a good experience, not so in Pueblo. I was jumped by the staff for taking our UTV from the RV site to the laundry facility. The UTV is street legal and insured by the way. Now, here is the problem; UTV operation being prohibited is not mentioned ANYWHERE in the rules/policies of this KOA. Apparently none of these people have every been to any other KOA location. People using UTV's to transport from their site to the laundry facility is common, so it is an exception for this to be a problem. The owner openly stated that it is not in the rules, but wanted to be sure that the staff had confronted be about it. If you are going to enforce a policy then it should be in-print in the rules, both on the website, and on what is given to the guest when they check in. This should also be told to people when they are making a reservation over the phone and at check in. Especially if their RV is a Toy Hauler! One of the staff members gave me the evil eye as they watched me drive the UTV back into the RV when we were getting ready to leave. Maybe they thought I was going to pick up the 1,300 pound RZR and set it in there.
If the owner wants to be this way about OHV's then it is their prerogative. However; it should be stated in print and up front.
Been here for two years now, and the views never get old. The staff here are very friendly and respectful and very helpful. The owners are wonderful people as well, if you get the chance to meet them they make you feel at home and one of the family.
Stayed a night in the rustic cabin K8, and it was a great experience! Considering it's November, it dropped down to about 28 degrees at night, and the cabin stayed warm with the heater they provided. 😁
Bathrooms and showers are new with heat and great hot water. Staff was great! I had one small issue with the pet fee tho, is my only complaint. Upon arrival, I had a new veryfriendly, woman who charged me $20 for the night for my dogs, when, in the morning I found out it was only supposed to be $10 for one night for both of them. I was going to check in again for the following night but the website only allows to book before 5 pm, it tells you to call the campground, which I did and didn't get an answer, so we decided to stay elsewhere for the night, but are going to try again tonight. We are very excited to stay again, as this campground is a great place, with the peace and quiet we have been looking for ❤️
