By:
Submission
I-5, S of Seattle: Go E (exit 142) on Hwy 18 to Rte 516, go E 3 mi to 216th, turn S & go 2.2 mi to resort.
This is no resort folks. This is a dictatorship that judges people by color and sexual preference. I can't believe how ignorant the so called owner is or claims that she is the owner. Our reservation was cancelled for no legitimate reason just that she didn't like that the first to arrive was a black man. Our reservation was immediately cancelled and we were told we weren't welcome and no reason was given so if this is your cup of tea and doesn't offend you then by all means stay at klu Klux klan resort. I wouldn't recommend it for real people with hearts.
Very little information is available on the website and booking for the cabins is not available online. You can submit a request online for someone to call you to answer any questions and also book the cabin. I recommend calling them directly if you need immediate assistance. I submitted the request online and waited 3 days before someone called me back.
We traveled by air from Texas and our other family members flew in from Tennessee and Kentucky. We chose Lake Sawyer Resort because it was on a lake and a short drive to family members who live in Enumclaw. We rented cabin 201 and our other family members rented cabin 202, for 4 nights. We both communicated with Vickie who is an employee, not the owner/mgr.
We arrived for check in shortly after the office had closed. There is a plexiglass box on the right side of the door with a sign stating take the paperwork (resort map) with your name on it. The resort map was marked with directions to our cabin and instructions to report to the office by 9am the next day to complete check-in and pay balance owed. The cabin was unlocked and the key was on the table.
Our cabin, 201, was very outdated and worn. It was very obvious that it had not been thoroughly cleaned in a long time. It had dirty, stained and torn carpets, cobwebs in every corner and window, dirty dusty mini blinds, hair and other debris on bathroom floor and bathtub, stains on curtains in front room and dusty ceiling fan over dining table. We found trash under one bed and a sock and trash under the other bed. The cabin had a slightly clean smell when we first entered but later discovered it was because they had placed one of those “cheap” adjustable gel air fresheners on top of the kitchen cabinets.
Our cabin was supplied with a variety of dishes, utensils, toaster, drip coffee maker, liquid hand soap in the bathroom and kitchen, dish soap, partially used roll of paper towels, dish towel, sponge, 1 kitchen trash bag, 1 bathroom trash bag and 1 partially used roll of toilet paper. When I went to the front office to request an additional luggage rack, hangers, trash bags and toilet paper I was told they do not keep extra in the cabins because they think people steal them. They gave me 2 “new” rolls of toilet paper and 3 more trash bags for bathroom and kitchen but they did not have any more hangers or luggage racks. The toilet paper and kitchen trash bags are not kept in the office. Vicki had the small bathroom trash bags but had to reach out to someone over a walkie talkie for the other items. A man, possibly one of the owners, came out of the large house next to the office with the toilet paper and kitchen trash bags. So it appears they don’t trust their employees with the supplies.
Our family that rented cabin 202 had similar issues/complaints with their cabin.
Luckily for us, our family that lived about 20 minutes from the cabins happily supplied us with lysol spray, clean towels/washcloths, blankets to cover the bedroom windows (to block light), small tables to keep the box fans and luggage off the dirty carpet, extra hangers, a small propane fire pit, 2 kayaks, fishing poles, extra outside chairs and 2 vehicles to use while we were there. We had to pay $1 a day for the extra vehicle.
The management/owners of the property, who live on site, clearly have no idea how to properly run a hospitality business. While we didn’t expect to have the same experience of a 5-Star resort we did expect the resort to provide clean accommodations with the proper amount of supplies that are needed for the length of your stay. It’s very unfortunate that this place has such terrible uncaring management/ownership because this RV/Cabin resort has the potential to offer so much more.
Positives: Beds are comfortable, nice view of the lake and short drive to family we were visiting.
Negatives: So many that overshadow the few positives.
Stayed here for 3 days 2 nights in our RV and it was so peaceful. It's beautiful here. Services are great. Bathrooms and showers are always open. Friendly staff. A little overpriced. But all and all it was good.
Don't waste your money here. They don't deserve it. Ive been staying here for a couple weeks and decided I wanted to stick around and do month to month. Well I applied and was told they'd have no problem getting me in. I was told later on they had no space for me, even though the person in the long term space behind me just moved out. They never even processed my application. When I tried to talk to them over the phone about it, asking if they were sure or if it was just a mistake, I was ignored and rudely hung up on by the older woman named Vicki. I've been nothing but a respectful patron here. I've paid my dues, followed the rules, and been very respectful to them and this is how I'm treated? They're discriminating against me for reasons I don't know. All my neighbors, who are very nice, have had zero problems getting accepted for month to month spaces when I talk to them about their experience here. Why am I the exception? All I do is go to work and come home at night. I'm quiet, I'm clean. I've done nothing to anger the women working in the office. They just decided they didn't like me because I'm young and they want to play god because I'm a full time traveler and I NEED a place to park my RV. This is such a power move on their part, now if I want a place to park that's near my job I have to keep paying the daily rate which is DOUBLE the monthly rate. For how much they charge, not a single thing here is maintained. I'm so angry and hurt. I was so respectful and kind, and I'm treated with utter disrespect. All because of what? That I'm a young traveler? Disappointing. What a let down.
I have never in my life been treated as poorly as I was here. I had called the resort and reserved a cabin for the weekend of September 22-24th. I was even sent a confirmation email for the cabin rental. I showed up at the resort at 5:03pm rental office closed at 5pm but I had called at approx 4:30pm and said I might be 10-15 minutes late due to traffic but I was on my way. I walked in the rental office and Beth who I had made the reservation with was about to check me and a friend in, when this woman walks in and says "I thought you rented that cabin to a married couple". I in turn said "who says we aren't married but regardless I rented this 2 bedroom cabin for 3 adults. She then got extremely rude and asked what we planned on doing there. I said relax and unwind. She then said that we can't have parties or we will be kicked out. I said I'm 52 yrs old why would I throw a party and I already said that we planned on relaxing and unwinding. She then said that she would not be renting to us. I asked why and she said she didn't need a reason. I asked for her name and she asked why and I told her that I didn't want there to be any misunderstanding when I told the owners of Sunrise Resorts who was the rudest woman I had ever met. She then told me she was the owner. I don't believe her but regardless she refused to give me her name. Now my friend was a black man. We are not married nor are we gay. But that should not matter either way. I'm not sure what her issue was but seems to me like she didn't rent to us because my friend was black or that she thought we were a gay couple. Either way left feeling like I had just left Adolf Hitler's resort. Racism has no place in the world we live in and if people chose to be that way. They certainly should never work in a job that forces them to work with the public and especially not in the customer service industry. I personally would love to speak with the person or. People who actually do own Sunrise Resorts. I think that woman should lose her job and take her gay bashing, racist opinions and go find a dark corner of the world to live out the rest of her life away from people. I have been going to the resort at lake Sawyer for over 20 years and I have to say it's sad because of that rude and disrespectful woman. I don't know if I will ever return.
