By:
Submission
From jct US 6 and SR-660: Go 9 mi W on SR-660, then 1/4 mi SW on Wilson Road.
So first of all this place sucks when I think full service I think off good internet wifi. Not service that spins and spins. So we had an antenna for our TV not able to pick up one channel. So we drove 5 hours to get there. No office hours listed. So I work for the government for va , my husband for an elevator company customer service is number one. So once explaining all this to owner of the poor service and that we were heading home. Owner said that was fine but we still owed full week, he could have rented that space to someone else. Give me a break there was like 10 people if that in campground. Couple came in to buy water in store. They did not sell. We gave couple water, food and bread they were in motor home for connecticut. Place from hell. Poor customer service
Arrived Sunday no one in office no office hours. Called number said to come to office Monday morning. Very limited wifi so if you are planning on any important calls or anything not the place to stay. Called said office opens at 930am staff showed at 945am no problem we all run late. Full hookup does not mean cable and if you have an antenna no channels. Said wanted to leave very misleading site was told welcome to leave but had to pay full week even though was not there 24 hours. Poor customer service. Please if you want primitive camping would be your place.
This was our second time staying at Canyon Country. My husband used to visit with his family as a child. Last year we stayed in the cottage in the fall and it was really nice. The place was cozy and clean. We enjoyed our stay. This summer, we weren't too impressed with the cottage, but we still enjoyed our stay. We took a drive over to Stony Fork Creek to check it out, and it seemed like that would've been a better choice for our family, being that we have little ones who would enjoy the pool and activities they have going on. It would be nice if they made some improvements at Canyon Country. I heard great things about it and how it used to be years ago. It would be sad to see it get shut down.
We spent $2300 for a permanent seasonal site and was not able to use the camper all summer. The site was graded in such a way that you couldn't climb into the camper, the last step was still to high off the ground. My husband is handicapped. We asked for even a partial refund and they said only if someone else would take the site. No takers apparently. So I basically spent that money to store my camper for the summer.
Cabins are definitely not what is shown on the website. Our cabin was not very clean at all. Gross sticky stuff in the fridge and cobwebs and bugs in the bathroom. Not to mention the terrible musty smell in the bathroom. Location was good for hiking but won’t be staying there again.
