We spent $2300 for a permanent seasonal site and was not able to use the camper all summer. The site was graded in such a way that you couldn't climb into the camper, the last step was still to high off the ground. My husband is handicapped. We asked for even a partial refund and they said only if someone else would take the site. No takers apparently. So I basically spent that money to store my camper for the summer.