Open only in the summer, Mazama Campground has 214 sites in an old-growth forest at an elevation of 6,000 feet (1,829 m). All sites have a picnic table, fire ring, and bear-resistant food locker. The campground is operated by the park's concessioner, Crater Lake Hospitality. In June, some sites are available only on a first-come, first-served basis, all others by reservation. In July, August, and September, all sites are available by advance reservation, either online or by calling 866-292-6720.
The easiest way to locate the campground is via Hwy 62 through either the West or South Entrances which meet and turn towards Crater Lake and the Annie Spring Entrance Station. The entrance to Mazama Campground is a right turn immediately past the Annie Spring Entrance Station. If you enter the park from the North Entrance Station the campground is a left turn 7 miles from Rim Village.
This was the absolute worst service I’ve experienced at any accommodation provider in America. Arrived at 5:30pm to check into a cabin I had booked and pre paid for online, by the time I got to the front of the queue at 5:38pm the lady working there gave me a blank stare and pointed at a sign saying she would be back at 6:10pm. Came back after dinner at 6:30 to check in again and had to wait in another massive queue for over 20 minutes while the same lady took a million years to serve each customer (meanwhile, 4 other staff stood around chatting and laughing at the other register). Given I have paid $170 for a nights stay (the most I’ve spent on any accommodation here), service was a joke. Would be nice to get a refund for the 1.5 hours I was unable to use the room.
Oh also, when making the booking we asked if the rooms were air conditioned (as the whole reason we booked was to get out of wildfire smoke), the guy working the desk told us the cabins have AC. When we got into the room it did not in fact have AC, only a heater which was useless in hot weather. No mini fridge or TV either.
Filthy disgusting campground. We stayed in the F loop. Showers were not cleaned once in our two day stay and they were disgustingly filthy, used medical gloves, toilet paper, paper towels, dirt, wads of hair were on the floor and the shower heads were all broken - hanging from makeshift wire. To add the the dismay they were lukewarm at best, not even a pleasant temperature. The campsite was dirt, not pleasant either. Firepit was overfull with semi burnt wood and plastic garbage from the previous camper - guess they don't clean that either. I asked about buying firewood - they said they don't sell firewood - just help myself to whatever wood I could find in the forest -who takes a chainsaw to a National Park to cut wood?? Ludacris. There's no American Pride here - shameful that a National Park tolerates such a pathetic campground operator. Tell me, what exactly am I paying for?
Camped during the labor day weekend. Nice big campground. Gets really dark at night. Restrooms could have been placed in a better proximity to all campsites in each loop. No option to choose your site before. Free shower at the shop. Each loop could have had shower facility.