By:
Submission
From jct Hwy 49 & Hwy 88: Go 9-1/2 mi E on Hwy 88, then 1/3 mi S on Pine Grove/Tabeaud Rd. Enter on L.
Location is decent, it's a bit rundown but overall not terribly bad. Set-up nicely for family gatherings and plenty of activities for children, with lots of potential to be great.
The new management & crew at Gold Country Campground Resort absolutely need a course in hospitality and customer service, if they expect repeat customers and new ones to return.
The restrooms were continuously without supplies and the parking lot is unavailable for parking, even for very brief amounts of time.
As another review has mentioned, the prices have gone up outrageously, and while they said it is to provide upgrades throughout the resort, we also saw no upgrades to justify the absurd increases.
Therefore, my family will not be coming back here, after many years of annual trips.
After seeing their responses to negative reviews here on Google and here on Yelp, it's evident that they have no interest in taking any of these reviews into consideration and maybe reflecting on how they could run a better business and receive continued support by repeat customers. Instead it sounds like they would rather place blame on everyone else, and evidently have plenty of time on their hands to do so. Perhaps if they spent as much time reflecting as they do on the defense, then this place would be thriving.
As a digital marketing specialist, I highly recommend taking the time to learn how to respond effectively to low-rated reviews. Online reviews are an important part of digital marketing, so it's essential to learn how to respond to them in a way that is both professional and helpful, without seeming dismissive and defensive.
We have been here 3 times so far and have had so much fun every time! They have great amenities and the grounds are beautiful. The managers go above and beyond to make sure you are having the best time possible. We are already planning our next trip because our kids had a blast and the staff made us feel so welcome. This place is definitely one our favorite places to camp!
Absolutely loved the settings! The cottage was well equipped for what you are looking for. Campground was SPOTLESS and well maintained. You can tell there's pride in what they are doing with cleanliness this well taken care of. We will be coming back just for the peace. After a 9 hour drive this place was perfect
What a great campground! My wife found this gem and we won't be going anywhere else. They have a splash pad, pool, mini-golf and a game room! And the staff have been awesome! They keep the grounds looking great, the bathrooms are the cleanest we have seen of all the places we have camped! They have one person on staff who monitors and cleans all the bathrooms at least once an hour! The office staff are so helpful, friendly and accommodating. The management is doing a great job and hope they keep at it! They told us they hope to bring back activities, campground movies, and more next year. Definitely going to tell our friends and family about this great camping spot!
We've stayed here several times, mostly in the lodge and cabins and it's a great place in a wonderful location. There is new management and Anna Maria & Brian are doing a great job with this place. The staff is much more attentive now and everyone is friendly. It's run like a business which makes it nicer for those of us who enjoy a not so chaotic place. We have definitely noticed a positive change with the new managers and enjoy it. We love the hiking in this area and there is always holiday events at the Park now. Thanks for the Halloween fun this weekend! All the kids loved the hay money grab! The pumpkin carving contest and decorated sites were fun too! We'll be back in a few weeks and look forward to it!
