Location is decent, it's a bit rundown but overall not terribly bad. Set-up nicely for family gatherings and plenty of activities for children, with lots of potential to be great.
The new management & crew at Gold Country Campground Resort absolutely need a course in hospitality and customer service, if they expect repeat customers and new ones to return.
The restrooms were continuously without supplies and the parking lot is unavailable for parking, even for very brief amounts of time.
As another review has mentioned, the prices have gone up outrageously, and while they said it is to provide upgrades throughout the resort, we also saw no upgrades to justify the absurd increases.
Therefore, my family will not be coming back here, after many years of annual trips.
After seeing their responses to negative reviews here on Google and here on Yelp, it's evident that they have no interest in taking any of these reviews into consideration and maybe reflecting on how they could run a better business and receive continued support by repeat customers. Instead it sounds like they would rather place blame on everyone else, and evidently have plenty of time on their hands to do so. Perhaps if they spent as much time reflecting as they do on the defense, then this place would be thriving.
As a digital marketing specialist, I highly recommend taking the time to learn how to respond effectively to low-rated reviews. Online reviews are an important part of digital marketing, so it's essential to learn how to respond to them in a way that is both professional and helpful, without seeming dismissive and defensive.