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Highly recommend this place. Had a propane leak on the trailer line. I went in there this morning to get 2 new lines they recommended some nipples too I was in and out in less then 10 minutes and problem fixed now. The guys that helped me out know there stuff. Don't hesitate to go here.
Scott knows his products, but is very impatient with customers, because they do not know as much as him. Isn't that is why they come to him. Face it not many RV counter service people know their product. So customers are going to ask questions. Scott does not seem to like people, when he is in a people job. This is the third time to Bobs RV. Same experience each time. He kept his cool with me, because I mostly knew what I wanted. But others no. Plus he kept me waiting to sign my receipt while on the phone being upset with a customers question. Once he hug up he hand me my receipt to sign. It was a good 2 minutes that I didn't need to listen to.
But I drive way out of the way, because they carry RV products that others don't have. Otherwise I would not be back.
We bought an RV that was on consignment from Bobs RV. We haven’t even had it a year and we’ve had so much stuff go wrong. Started out not even a month and the RV generator went out. We called them and they said check the oil, which my husband did and the oil was blacker than black. I mean one would think if you sell a vehicle you change the oil. Now the latest is the slide outs. We can’t get them to go in. The screws broke and my husband replaced them and it looked like ones that were the original ones . Warning do mot buy anything on consignment and get a warranty. Of course they didn’t offer one for us and here we are out over 28,000
My husband & I are Canadian snowbirds wintering in Hemet, CA. We purchased a Cavco park model from Rick at Bob’s RV and couldn’t be happier with our experience! Rick was very knowledgeable, straightforward and reliable. The process was smooth from start to finish. Weather delayed the delivery of our park model but when it arrived we were very pleased with the quality and construction. Bob’s set up crew were great! They were very attentive to make sure everything was in place before they left. Minor service issues where attended to promptly and the one year warranty will allow us to itemize any deficiencies we notice and have them repaired when we return in the fall. It is clear to us that customer service and satisfaction is a priority for Bob’s and we unreservedly recommend them to anyone in search of a new or used RV
I have had nothing but good experiences at Bob’s RV. Everyone is extremely nice and polite. Every time I come here they make sure I get exactly what I need. Plus whatever I may need to install it or maintain it. I have never felt that they have suggested anything I don’t absolutely need. They ask me questions and truly listen to what I tell them.
I would recommend this place to anybody for any of their RV needs.
