Scott knows his products, but is very impatient with customers, because they do not know as much as him. Isn't that is why they come to him. Face it not many RV counter service people know their product. So customers are going to ask questions. Scott does not seem to like people, when he is in a people job. This is the third time to Bobs RV. Same experience each time. He kept his cool with me, because I mostly knew what I wanted. But others no. Plus he kept me waiting to sign my receipt while on the phone being upset with a customers question. Once he hug up he hand me my receipt to sign. It was a good 2 minutes that I didn't need to listen to.
But I drive way out of the way, because they carry RV products that others don't have. Otherwise I would not be back.