By:
Submission
Can't believe the resort is paying for port a baths, all the while they have restrooms which r closed and should be open. Where is the common sense in that. Fix the restrooms and get rid of the port a johns. What happen to all the rent monies collected during covid?
The Cafe is a great place to stop in for breakfast OR to get a sandwich or sub, burger, salad or sometimes a dinner special. You can sit down and eat or take it to go back to your site! Great food, great coffee, great prices, fun people! We also have lots of ice cream, popcorn and candy for the kiddos or your sweet tooth! Come see Jamie and I and we will whip you up some food made with TLC!
I 100% agree with the majority of campers. And a lot of unhappy campers keep talking about how Management is horrible, disrespectful and rude!!! The diner owner is very rude and disrespectful also read part 2.
I’m new this year and all ready can’t wait to sell my camp!
With 2 bad experiences under my belt all ready.
1. I went to the back gate which is exit only to let my son walk in to drop off his puppy. Well we were greeted by the “gate police drunk” yelling get the F out of here you don’t belong here. I said I have a site here and my son is dropping off his puppy, so he keeps yelling as my son is walking past his camp (I’m in my car watching closely) he says that’s it “I’m getting my gun” so at this point I quickly exited my vehicle and ran over to protect my son from this crazy...I also confronted him and called the cops. Upon asking to speak to mgmt Glenn (so far 6 days later) Glenn says with an attitude “You shouldn’t of left your car” “ You escalated it” I said are you kidding me? So I wasn’t supposed to protect my child? We will talk, I said when? This should of all ready been handled!
2. Me and my fiancé made reservations after requesting another prime rib dinner and we were verbally assaulted by the leasee of the diner after we took 2-3 bites of our prime rib and couldn’t eat anymore because that night it was terrible. We politely waited for a( quiet non scene making chance) with full steaks sitting on our plates for an opportunity to tell the owner Rob Mendetta that it tasted dry and boom as soon as we did he said I asked you before and it was fine, No Rob the tails were fine we didn’t get into the steaks yet, he says in a heated tone well you should of said something earlier, we’ll we would of if someone came to check on us before just handing us the bill. He says well what do you want me to do, I said Idk? We can’t eat these we tried.. He then proceeds to stay embarrassingly loud and snatch the check up and said forget it just leave. We sat there stunned for 10 more minutes. We left a tip for the nice new waitress (which we found out disappeared and she never got it) so who took it???
THEN as we left quietly but upset we were sitting in our golf cart talking about what just happened. Rob the diner owner comes out and from the deck in front of other campers says “ and don’t come back ever again” “ we all ready know your trouble in the park” more embarrassment. So I go back in because Mgmt Glenn and co were there to eat I told Glenn what happened and he shrugged me off and said so he leases the place there’s nothing he can do! Really Glenn, or is it your attitude with me for calling the cops on another camper???
I would love to meet the owner in hopes she can be more understanding.
Renters Beware!!! If management agrees to anything make sure you get it in writing. We asked before signing a dock lease if we could launch our boat on weekends and store it in the field during the week. We live three hours away and if a storm came through we wanted to make sure our boat was safe, they said that was not a problem, that was on May 21 (both managers present). On the weekend of July 4th I was yelled at by Glenn the manager and told “This has to stop NO day launching and you can bring that boat back to where ever the hell it came from” at this point I realized there was no talking to this man. That afternoon he went to the office to try to talk to Edie the other manager Glenn’s wife all she would say was that she misunderstood our request and that really our only option was to take the boat elsewhere. They would not renew or 2018 lease because of this! So we are leaving and will never be back! Thank you to all the people that we did meet and became friends with we will miss you all.
Sunset bay was a great place for us for 4 years we tolerated management changes and rules changing with each manager. One more confrontational than the next. We stayed out of the way. We came to sunset bay with 4 separate families. We have vacationed together for 20 years this was ideal for us. Our children were grown and we all looked forward to retirement together at the lake. We had a beautiful clean site and were never spoken to for breaking rules.
During a management change our deposit was misplaced. Recurring managers sent us an eviction notice with 30 days to vacate before the season started this was March . We were shocked and offered to drive directly to campground to pay in full before season started. We were told absolutely not and in Glens words we dont want your kind here. We were heartbroken. But had felt we had no recourse. So we sold our camp. At the time of sale we were told that we are banned for life from entering the campground to visit our family and friends. This was in 2018. Last year we asked permission to come visit for ring of fire. We were there for 2 hours. I found out recently that the groundskeeper saw us and reported it to the owners who we have never met. And we are again banned for life. I know you are thinking theres more to the story. Theres not. We spent alot of money to be there and in the end treated horribly. This year it continues. We moved on but miss our friends. Very sad and confusing. I have had people urge us to fight this as we did nothing to be banned for life. I know the owners have heard this story but curious to know what was really said. Sunset Bay feel free to reach out to us to remedy this. You have a great campground that could be amazing with decent people running it. No one should ever be treated as we were and continue to be over a missing 600.00 check.
