By:
Submission
This recreation area is part of Allatoona Lake
From jct I-75 (exit 283) & Emerson/Allatoona Rd: Go 2 mi E on Allatoona Landing Rd.
Had a slip rental with this company for 3 years now, In November I called to cancel my memebership the person that took the call said ok we would use your depsoit as last month payment. Last night I opened my mail and saw there invoice still charges me for a total of 1,200, first thing this morning I called to see if they can fix this. Spoke to the manager Madison and she told me no i am still responable for the payment and I should of read my contract to cancel I have to write them an email. Sorry I didnt read the 10 page contract you provided and of course by calling your company and talking to someone I would of thought that would of been enough. SINCE NEW MANAGEMENT TOKE OVER THERE COMPANY BEEN A MESS AND NO PROFESSIONALISM THERE. SO IF YOUR THINKING OF USING THIS PLACE TO DOCK YOUR BOAT PLEASE CHECK OUT ALL THE OTHER DOCKS FIRST...
We stayed here for a few weeks while visiting family. It's an absolutely beautiful setting, especially along the water. The people in the office are super friendly and so accommodating. There's a freight train super close, so if you're a light sleeper you might think that's a negative. We enjoyed it and it didn't bother us after the first few nights. The only negatives we saw were with other campers that didn't clean up after their dogs and themselves. Dog poop littered the area near the tent sites and playground. Our site had lots of little pieces of debris (plastic shards, paper, foil etc) all over it. Also, there are signs all over to NOT feed the wildlife, yet people were. Several of the ducks looked sickly. Maybe they need a wildlife vet or rehabilitator to take a look at the ducks?
Had a very bad "experience" with this campground, and had to share.
First off, we arrive at the campground, well before the posted hours, after a 6 hour trip... just looking to unhook the camper and relax (if you know, you know). And what are we left with at the front door? A note explaining that they left for a Christmas party, with no contact information, and no instructions for what to do.
Despite phone calls to all listed numbers, no one answered... very disappointing. I have never been to a campground that would just leave people high and dry, people with a reservation that they KNOW are arriving that day. At the very least a phone call or emailed instruction would be expected. And to make it worse, there's a key code gate, so we couldn't just proceed to our campsite.
After spending an hour calling and trying to get a hold of someone, eventually resorting to calling other campgrounds to find somewhere to stay, their Security person comes to clock in, and apologizes... but it wasn't their fault. Basic management would dictate that you have Security START EARLY if you're going to abandon the campsite when you have arrivals.
Also worth noting: the campsites, while listed on their website as "level" are very much not level. Busted up asphalt from tree roots and crumbling. Second, the train is INSANELY LOUD and comes at all hours of night, unpredictably; some of the worst sleep I have ever gotten.
On the good: the bathhouse, while stinky almost every time we went in, had decent showers and lots of hot water. No one bothered us, it was a private experience.
But, I would still say: avoid.
I rarely give 5 stars but the staff here is so friendly and accommodating, maintenance (John, his buddy, and the new girl!) are quick to resolve any issues and the bathrooms are always clean. I travel for work and have stayed here twice now. I plan to stay here 3 times a year when I travel to Atlanta. I've also stayed at Stone Mountain but the office staff isn't as friendly as here! I checked other campgrounds in the area and the people that run each campground are often grumpy. The internet is super fast and takes care of my work needs. There is an awesome walking trail that overlooks the water and restaurants and Target are close by. The highway is close too. It's really the perfect spot. I had one issue and the manager called me and fixed it immediately. I was so impressed. They really do care about this campground and their clientele that come to visit. My only wish is that there were more full hook-ups but that's because I'm a rookie camper and still learning!
We are happy with this campground and the friendly, helpful staff. We secured one of the few fully serviced and level sites. Ours was both wide and deep. Its location near the lake and hiking trails is good. The pool and clubhouse are well maintained. The wifi was excellent throughout our stay but we were located closer to the office area. The clean bathhouse is spacious, with ceramic tiled stalls. I like the security of the cameras and coded doors installed on the premises. We had an incident occur during our stay and Jeff and his staff worked to resolve the problem. We were impressed with how the situation was handled and in a timely manner. The only negatives are the proximity of the frequent freight trains and the laundromat which presently has only 1 working washer. FYI you can only stay 30 days every other month.
