New London Reservoir Park & Campground

I would not recommend this place for camping! My family reserved a camp site and was told it was near the water. We arrive and it is no where near the water so we said something to the very young children that was running the store and they got into a golf cart and showed us options for another spot. We picked one had our tent up, fire going and cooking dinner and now a new worker comes up and tells us they made a mistake and we need to move to a new spot! We were told the new spot did not have a fire ring so we could not have a fire to even finish our dinner for our children! So we said give us a refund and we will go home! They agreed to and now refuse to refund me the full amount back and next to impossible to get a manager to call me back and explain why she lied to our family!! We use to love this place but since they have children running the store this year and made a mistake on their part and refuse to pay us our money we won't go back and hope nobody has to go thru what we went through!!! The campers that showed up that had originally reserved the site we were on was even disgusted with how the staff treated us when telling us to move when it was the staffs mistake! The other staff lady was very very rude with us and treated us poorly for the other staff members mistake! They even said it will be their last time camping there! Nobody should be treated like we were then keep our money cause they screwed up!!

Called and reserved a campsite and found out I reserved it at the wrong campground and when asked for a refund of $120 they said they can’t put it back on my card that they have to send it to this person then to the next person then to a town meeting before they can write me a check mind you I paid them when I reserved the site on 6/28/23 and the town meeting isn’t until 7/10/23 and they will mail the refund after it’s approved at the town meeting other than that the place is laid back nice place clean and the campers are all friendly