By:
Submission
My husband and I are full time RVer’s and use Horspitality as our home base in the winter. We love the location of the park, just out of town on the south side so it’s easy to head towards Surprise/Phoenix. The park itself is clean and well maintained. The roads in the park got replaced a few months ago. Trees get trimmed back as needed and leaves get cleaned up. The bathrooms, rec room and laundry need a code which adds to the security of the park. There are plenty of washers and dryers and cost about the same as laundromats in town. The sites are very roomy. Many sites have screen rooms or sitting rooms set up. The dog park has real grass and they provide doggie bags and trash cans. There is also a path on the south end of the park and you can also walk down by the horse pens. We don’t keep horses, but the pens are roomy, have shade, and a riding ring.
The park itself gets decorated at the holidays which is super nice and festive. The park celebrates Christmas and Thanksgiving with a pot luck dinner. The owner provides the turkey and the guests bring side and desserts! The staff is friendly and will help with any issue. We get deliveries here no problem. Bingo happens in the Rec room weekly as does coffee and donuts. Many people staying bring ATV’s. There’s BLM land out the back gate for riding, ATV’s or horses/mules. Group rides are coordinated by the folks staying here.
Different events in town are advertised at the park. They always have different events/acitivities between this park, Flying E, and the town. The Christmas parade is fun and Gold Rush Days is a great mix of rodeo, carnival and craft fair!
We’ve stayed here for several years now, in different sites and different rigs. The ladies working the office are always accommodating to the best of their abilities. They pick up your empty propane tanks and deliver them back to your site! They also have the best price on propane around!
The people staying here vary from year round residents to snow bird retirees that have been coming down for 20 years. Some sites are permanent homes or RV’s and others are for shorter stays. We like being out of the Valley, but we are close enough for easy day trips. Same with trips to Prescott, easy and beautiful day drive. We highly recommend this park and love staying here! As full time RVers this one of the nicest parks we’ve stayed in.
This is my response to a very very nasty and very childish owner who's name is Jan. Do not pay by check as they talked me in to and we can't get our money back. We gave more than 30 days and it just doesn't matter. Jan is very desperate for money. It's sad but be careful of this RV Park. Jan is Jekyll and Hyde.
First; To begin with, we as consumers shouldn't have to give a "DOCTOR'S NOTE"?? WOW!!! What are we, in grade school?? Good Lord!! And I gave them more than 30 days notice, Jan wouldn't let me talk when I called, and you hung up on me, and wouldn't call me back, and wouldn't answer my calls. More than 30 days is normal. It just shows how desperate and childish this whole situation is. Grow up and if someone doesn't use their RV spot then give them their money back. Very easy.
Second: We parked in lot 53 and we couldn't open our awning as there's trees in the way. We told u and you didn't do anything. We were only gonna be there for a very short time so we just let it go. We were parked between two very old old junky campers and was glad to be away out of that spot.
Third: We rolled our deposit in to the fall season and you asked us what lot we wanted and we said, lot 91. Its wasn't any bigger but didn't have trees in the way.
Forth: If someone can't return for any reason you should return their money. A 30 day notice is a reasonable time and you had plenty of time to re-rent that spot. DO NOT PAY BY CHECK!! There is no recourse and you lose your money!!! Good luck!!
Not sure what’s up with Wickenburg AZ but this is the second RV park that we’ve had a really difficult time with. They won’t refund a $580.00 deposit. Why? Not sure? We canceled more than 30 days in advance. Jan the owner was really nasty and hung up on me and wouldn’t call back or answer. We stayed for a month with few problems. We weren’t able to put our awning out as the spots are close and tight. We decided we’d like to go back in November 23. We rolled our deposit ($580) till then. And we were told the trailer would be $100 a month by one person and $50 a month by Jan. When we left we owed an electric bill but no one was around to tell us how much. One of the girls in the office told us they would take it out of our deposit and we could deal with it in the fall. Mind you, we didn’t sign anything. We called to cancel for November 2023 and called three times and asked to be called back. They didn’t call us back. Finally on our forth call on September 27th 2023 the owner Jan answered and I explained we were not going to able to be there in the fall as one of us was sick and asked for our deposit back. And she didn’t care if we were sick or not. Jan got really nasty and said no refunds on deposits. I tried to talk and she kept talking over me and said I signed it and no refunds. I didn’t sign anything!! She hung up on me and absolutely no response from them. My recommendations are, don’t pay with a check. That’s how they get you. Jan the owner should not deal with people at all WOW! What a Jekyll and Hyde. So for Horspitality is only for horses and not people. And they don’t allow any kids at all.
The first time we called a week ago, the lady that answered was very nice and cooperative. My wife called again today to book and she was rude. A second call to inquire about just a couple night stay (instead of 5 nights), and she was incredibly rude.
It makes no difference what your services are or your price or convenience, when you’re rude, you won’t get my business period. Maybe someday we can stay here if the lady that answers the phone is gone.
Do not go with horses, camp is in flood plane. And you cannot do any disciplines, roping, barrel racer, etc if owner finds out you will be evicted immediately.
Camp has been evacuated 3 times in last 5 years.
Worst experience ever! We pulled in after a long day of nothing but mechanical issues. Yes, not the parks problem at all. We were relieved to see how nice the park looked, well maintained and two pull through sites that looked open right at the entrance. Unfortunately with the day we had I wasn’t able to make a reservation before the office closed. When I checked the office door I saw a “night check in” cupboard so opened it hoping there would be a chance for me to wrote down our information and then go pay first thing when the office reopened at 8am. We pulled into one of the two sites, with no intention to use services. Just sleep for the night. Within 5 minutes there was a bang on the door. I thought to myself “great, someone we can check with on the site”. Well, let’s just say there was going to be no conversation with this person. I greeted him with “oh hi, is it ok of we stay here tonight?” To which he curtly responded, “no one is allowed in here after 5 pm (it was 5:45), and besides that you’re facing the wrong way, I already called my boss and he wants you gone, next time make a reservation”. What the? There will absolutely be no “next time”. There was no need to treat me like that. Fine, don’t let us stay but why be such a miserable person about it.
