The first time we called a week ago, the lady that answered was very nice and cooperative. My wife called again today to book and she was rude. A second call to inquire about just a couple night stay (instead of 5 nights), and she was incredibly rude.

It makes no difference what your services are or your price or convenience, when you’re rude, you won’t get my business period. Maybe someday we can stay here if the lady that answers the phone is gone.