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Jeff Baumgartner added a total of 0 Campsites
Jeff Baumgartner posted a total of 1 Review
This is my response to a very very nasty and very childish owner who's name is Jan. Do not pay by check as they talked me in to and we can't get our money back. We gave more than 30 days and it just doesn't matter. Jan is very desperate for money. It's sad but be careful of this RV Park. Jan is Jekyll and Hyde.
First; To begin with, we as consumers shouldn't have to give a "DOCTOR'S NOTE"?? WOW!!! What are we, in grade school?? Good Lord!! And I gave them more than 30 days notice, Jan wouldn't let me talk when I called, and you hung up on me, and wouldn't call me back, and wouldn't answer my calls. More than 30 days is normal. It just shows how desperate and childish this whole situation is. Grow up and if someone doesn't use their RV spot then give them their money back. Very easy.
Second: We parked in lot 53 and we couldn't open our awning as there's trees in the way. We told u and you didn't do anything. We were only gonna be there for a very short time so we just let it go. We were parked between two very old old junky campers and was glad to be away out of that spot.
Third: We rolled our deposit in to the fall season and you asked us what lot we wanted and we said, lot 91. Its wasn't any bigger but didn't have trees in the way.
Forth: If someone can't return for any reason you should return their money. A 30 day notice is a reasonable time and you had plenty of time to re-rent that spot. DO NOT PAY BY CHECK!! There is no recourse and you lose your money!!! Good luck!!
Not sure what’s up with Wickenburg AZ but this is the second RV park that we’ve had a really difficult time with. They won’t refund a $580.00 deposit. Why? Not sure? We canceled more than 30 days in advance. Jan the owner was really nasty and hung up on me and wouldn’t call back or answer. We stayed for a month with few problems. We weren’t able to put our awning out as the spots are close and tight. We decided we’d like to go back in November 23. We rolled our deposit ($580) till then. And we were told the trailer would be $100 a month by one person and $50 a month by Jan. When we left we owed an electric bill but no one was around to tell us how much. One of the girls in the office told us they would take it out of our deposit and we could deal with it in the fall. Mind you, we didn’t sign anything. We called to cancel for November 2023 and called three times and asked to be called back. They didn’t call us back. Finally on our forth call on September 27th 2023 the owner Jan answered and I explained we were not going to able to be there in the fall as one of us was sick and asked for our deposit back. And she didn’t care if we were sick or not. Jan got really nasty and said no refunds on deposits. I tried to talk and she kept talking over me and said I signed it and no refunds. I didn’t sign anything!! She hung up on me and absolutely no response from them. My recommendations are, don’t pay with a check. That’s how they get you. Jan the owner should not deal with people at all WOW! What a Jekyll and Hyde. So for Horspitality is only for horses and not people. And they don’t allow any kids at all.