During our day camp a youth staff member pointed a gun at one of our kids.

Parking created a fire hazard. Staff was lazy. The list goes on. We reached out for a refund and got zero replies for 2 months, finally the reply was basically:

- no refund

- that boy wasn't malicious, so the safety concern is unjustified.

- we've already gone over your repeated emails (but never replied)

- our costs are justified, your complaints aren't.