Wild Oaks Campground and Roadside Cafe

Update: As you can see, I not only tested positive at home, but also at the Dr's office. So, it was very much a valid illness. If you guys prefer to offer a "BoGo" or tell customers they don't have to stay home when they have Covid, that is absolutely your prerogative.... I don't want to support any company who doesn't do their part to eradicate Covid. So, I hope you enjoyed my two-night donation.

Really disappointed that I have to write a negative review here, but people should be warned. I originally paid for a cabin earlier this month so we could go on a float. Our float got canceled due to storms, so we spent the time in the cabin. (Although it was rather annoying that we had to go find firewood at different places because the office wasn't open ONCE during our 2 days there) No big deal. I scheduled another stay with these guys for our rescheduled float (which was supposed to be this coming Tues). I tested positive for Covid today (I originally tested positive last week and spent 5 days in bed, sick as a dog, with a fever... I opted to restest before going back in public). I had no problem getting the float rescheduled/postponed through Majestic Floats... However, when I called Wild Oaks, the first woman told me she would have to call me back because she was in the middle of something. An hour and a half later- without even speaking to me- my credit card was charged the remaining amount for the cabin (which previously was finalized once I arrived to the campsite). When I called back, I spoke to a different woman who told me their policy is 10 days notice in order to get refunded (I wasn't even wanting a refund, just to reschedule), and she then said " I mean, you don't even have to stay home if you have covid anymore". Mind. Blown. Yes, you very much so DO need to stay home if you have covid. That mentality is why 3 years later, we're still dealing with this nightmare.

Moral of the story. I was not allowed to reschedule. And realistically, I'm not sure I would have wanted to at that point... if they are okay with contagious people roaming around just to make a few bucks, that isn't a place I feel comfortable staying anymore. The woman obviously could tell I was annoyed so she unethusiastically said she would give me a BOGO coupon for my next stay... I declined.

The whole thing was very poorly handled. And incredibly disappointing.