By:
Submission
From north jct US 31 & Business US 31: Go 1-1/4 mi S on Business US 31
Absolutely terrible customer service. We bought my parents a gift card to stay at this campground, since they have truly enjoyed their stay there in the past. They had scheduled their trip, but unfortunately had an unforeseen circumstance (flood in basement) come up and just wanted to postpone thier arrival by 2 days. Hill and hollow refused to allow them to do that and also refused to refund the money. I get policies but you need to consider all situations and have a little empathy. I feel like they just stole our money. So disappointed in the folks there. Oh the person also hung up on them. Not a great way to run a business and they have permanently lost our business as well as our friends and family.
Very friendly and helpful staff. And clean well maintained grounds. Just wished a little more attention was given to the fire ring placement, IMO. We have already made reservations for another campout. We did enjoy our stay!
This place was great.
Only issue that people should be aware of is the water is brown and metallic tasting. Also, there is an oil field close by that will make you think your propane tank is leaking if the winds blow a certain direction.
We would still return. Great place outside of those issues. Our site was shaded and relatively secluded.
We absolutely love this campground. It is great for families or campers without kids. The mature trees and foliage between each site makes it feel like camping yet the full hookups make camping easier. Bathrooms are super clean. Pool is awesome. Go carts are a blast, ice cream for sale right at the campground, quiet at night…. What’s not to love about this campground?!!!
Fantastic stay at this campground! The staff is friendly and on top of maintenance every day. They have a lot of fun providing a wonderful atmosphere for family camping. The spots are less manicured than a KOA, but have been leveled for the most part, and the sand is raked after checkout. With big beautiful trees separating the sites and paths in between, this is an ideal campground for family reunions. Quiet hours start late at 11pm, but once the clock strikes, even with full sites, it was dead quiet, and remained that way until about 8am. The bathroom and shower house are well cleaned every day, and the pool was great. Volleyball, pingpong, basketball, and a playground round out the offerings, next to the well stocked camp store. Lots of chipmunks and squirrels, and we did have a raccoon one night, so make sure you are picking up food and trash. So, so glad we got to stay here and enjoy this campground!
