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Submission
From West Phoenix – Take I-17 North to hwy 260. Go east 36 miles to hwy 87 turn North (left) 11 miles to Clints Well. Turn left on Lake Mary Road (A.K.A FH-3), 3 miles on your left. Frin East Phoenix – Take 87 North to Clints Well. Turn left on Lake Mary Road (A.K.A. FH-3), 3 miles on your left. From Flagstaff – Take Lake Mary Road to mile post 292.5 From Winslow – Take 87 South to Clints Well. Turn right on Lake Mary Road, 3 miles on your left.
We booked a room for June 30, July 1 & 2. 2023, The website states that they have a restaurant that serves Breakfast - lunch, and Dinner. They do not. No breakfast on any day. Lunch from 12 to 2 on Sunday. No dinner on Sundays. Closed Monday and on Tuesday - the 4th of July. States on the Website that Take-outs are always available. - That is not true. There is no other place for in the area to get anything to eat. The general store was very limited in supplies. We stayed for two of the three nights. Asked for a refund for the last night because the restaurant was closed down. They said no to the refund. Bring your own food if you are going to stay at happy jack. We address to the manager, She was not helping. Very back customer care! Deceptive!
We attempted to cancel in advance for a Tuesday thru Friday booking. Never was told the cancellation policy and attempted to cancel shortly after we booked. Told we have to email the manager. Waited for days and sent 2 emails before any response. It’s obvious they deliberately ignore you! Very bad reviews would not recommend. If you don’t believe, just read the bad reviews or look at YouTube videos Trails look flat and not really much of anything to do. No real restaurant with servers. I would go further out to Mormon lake or go to the rim. Scenery is far better looking and staff will actually respond to you. The cancellation policy is completely ridiculous. stay far away from this place. Will never go anywhere near this area ever again.
This place use to be amazing, but that is history. The gal behind the counter would not acknowledge 4 people waiting in line for well over 5 minutes. There were 6 people in the entire restaurant. Then refused to let us order burgers without chips or fries, charged full price. The amount was questioned, again she refused to let us order ala-carte. The burgers were terrible, lacked flavor and was extremely dry. The poor customer service and tasteless overpriced food means you have lost a long-term customer, we won’t be stopping here again.
This place WAS amazing. We have been renting a site for the past 4 years from them. New ownership only cares about getting as much money out of every camper as possible. Over the past 2 years they have come up with “creative” ways to increase the price. The sites are up to the campers to maintain themselves. We have spent 4 years clearing out our space of tree stumps and rocks. Now they are using that as rationale to increase our rental rates. They are forcing out many of us that have made this place special with their price gouging. Price has doubled over the past 2 years. Do you wallet a favor and go camp someplace else. Clint wells campground literally right down the road.
We were pleasantly surprised by Happy Jack lodge! We reserved a cabin for our anniversary and from the first call to the lodge to our goodbye by the nicest people. We will be back!!!!
Room was perfect. Clean and cabin feeling.
Resturant/bar staff were friendly and food was good.
Store had everything we needed.
The lady who guides people in amd out was especially amazing. Very energetic and kind. Thanks for a great stay!
