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Submission
From east jct US 98 & Alt 98 (Scenic 98): Go 1-1/2 mi SW on Alt 98 (Scenic 98), then 9/10 mi S on Joan Ave, then 1/4 mi W on Thomas Dr (Hwy 392).
This was our second travel trailer and we could not have been treated like royalty. From Jeff in sales who made everything go so smoothly to Tyler who made going through the paperwork a breeze. Jody was outstanding showing me all the ins and outs of the our new RV. Elizabeth made sure we had what we needed and CK made us feel right at home. We can't say enough about the service we received. We will never go anywhere else for service or sales. And yes, we will always recommend Campers inn to your friends. Wow, you guys rock. Thanks.
We made our first major RV purchase this past May (2023). From the front desk greeter, to the salesman, the financial officer, the service department, and the General Manager; everyone made the experience a positive one. They are a friendly group and we are pleased with our purchase. Five stars all the way!
John & Jillian Fraser
We stopped by looking for some small cabinet latches that Camping World didn't have and SURPRISE...... they had them, and the price was fair, so we bought a few. I was more impressed that the lady that met us knew exactly what they were when I showed her a broken one. This was a great experience!
We have been working with the Campers Inn parts department for years. Their staff is always very perfectional and gives us the help we need to keep our RV up and running. We could not be more happy with their level of service.
***TOTAL LEMON***Contact Florida Attorney for lemon law (new) or fraud (used)to file a claim. My video is proof of what we were told was repaired and the CW technician now says it is all the same issues they never fixed or they halfway corrected at C.I.
*FOLLOW THE DATES!!! NOT EVEN 2 MONTHS OF OWNING AND THE RV HAS BEEN AT THE DEALERSHIP MORE THAN I'VE USED IT. DO NOT BUY WITHOUT DRIVING IT, ASK TO CAMP WITH IT FIRST, DONT GO ON A FRIDAY OR WEEKEND AND AVOID INTERNET SALES!
-Rushed on a Friday, felt like it was their time of day to leave and being a customer that drove 3 hrs and 47 minutes without traffic; only to leave with some issues that "would be" addressed later. Thousand Trails membership paperwork wasn't provided the day of purchase, the interior has damage that was discovered and discussed with the sales team and GM, interior was said to have been cleaned ( no way as I swept and there are fruit roll up wrappers, dog hair, towels and washcloths from previous owners. -Curtains have tears and stains on jack knife couch, waiting for a screen door part to be mailed. I understand this is used and it was a bit of a rush. Since the original I wanted was was sold the day I was placing a deposit. The cap for city water has threads that are stripped and we fought for 30 minutes to get the water hooked up. The front cab surround curtain is missing velcro and the holder.
*The walk-around wasn't good. Questions asked seemed to be brushed aside rather than more of let's work this through. I'm happy to have a sewer and water hose they added.
*Purchased the ECO protection package and will need to stop in Jacksonville W to have that treatment done on our vacation. Hopefully, they address our concerns with the torn awning they gave us a tape to repair ourselves.I don't recommend visiting on or picking up on a weekend. Everyone is polite there.
*-7/08/2023- Transport driver brings my Thor Freedom Elite 30FE to me and the same issues that the dealership said they couldn't replicate happened to him while driving it back and started right by the dealership. He didn't know why it was at the dealership from 6/22-7/08/2023
*From day of purchase with video and picture proof of the issues and questions that were brushed off (before being rushed off because it was a Friday and everyone had already left or wanted to leave at 5 pm)
*7/20/2023- On our way to out of town work and a wedding, the following happened: and more that wasn't wrong after being at the Leesburg location service.
-Cab AC went out (hence the squealing that I kept asking them about has stopped, so to me, that's a compressor issue)
-The trim screw strip that covers the screws blew out after this was addressed the day of purchase and when dropped off for service.
-*The Slide 1 is now stuck and of course at the dealership and service area they told me you will need to resync it due to the system, well its stuck and you can't move it in or out.
*The radio keeps flickering and the remote that was in the unit at purchase is gone.
*My extension cord that I purchased is missing. The back wall was damaged from water and rotted. They replaced a section and taillights. However, now, you can see where it is more than just a from the rear exit window to the bottom of the unit. It goes across as to the reason the back slide drags and the trim popped off.-It wasn't cleaned (still isn't under the OTC bunk. After they did clean it they didn't put the stuff back.-If Richard at walkthrough would've just answered honestly, Matt and Rod with internet sales saying it was good to go.Lots of traveling to get things addressed that should've been done with the peace of mind purchase as well as when they took this unit in. So, be careful when you buy from here and anywhere. Tyler the GM did replace the vanity that he didn't know was damaged from water. He was helpful. Tracey wrote me a nasty email when these issues were addressed, saying that my unit had all the items of concern addressed prior to my sale.
7/22/2023 Lack of communication and very disorganized!! 08/25-no updates
