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Tj Lambert

1 year ago
3/5

Campsite: Angels Landing Campground

This is a nice place to stay. We just stayed 7/21/23 & 7/22/23 and are already considering going back. However, I almost avoided booking a campsite due to the fact that when booking a "reservation", you are prompted to pay a $25 "site lock" fee to ensure that you get the campsite that you are already "reserving". I was very upset that they would want to force you to have to pay that $25 fee in order to ensure that you get the site that you've already picked out and are "reserving". It really does not make any sense and it also makes the business look bad to the customer, which is a shame since it is such and nice place. We will probably return, but I'm not sure how many times we will be coming back since they want to charge that bogus fee. They do make it an optional fee, but when someone is going to be pulling a camper 1.5 to 2 hours to a location to stay, they naturally want to make sure that the site that they picked out is where they are actually going to be staying. Seems like management realizes this and are using it as an opportunity to put the fee option out there in order to scare people into paying more money while making their reservation. It worked. I paid it. Very reluctantly and very unhappily. Honestly, I hated to even have to include this issue in the review, but it really is unfair to your customers and others need to know this info before making their reservation . It would be 5 stars if it hadn't been for the fee.

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