Indiscriminately Towing Resident's Car in Friendly Village of Arlington

I have been a resident here in Friendly Village of Arlington for many years. Years ago, I signed a contract with the manager that I can park in the office parking lot, and even if my parking lot was full, my friends could park in the office parking lot; as long as it was not parked overnight. Unfortunately, on May 11, 2022, when I was constructing a roof for the driveway, I parked my car in the office parking lot. However, they towed my car and charged a $317 towing fee even though it is a resident vehicle. I had to talk about the previous contract, and it spent me a lot of time. Finally, they didn't charge the towing fee thanks to manager Tammy, but I had to run up to get the towing parking right away even though I was very busy. It is not the first time I have had this issue. A few months ago, my friend came to my house, and he parked in my parking lot for about 30 minutes, and they towed his car also.

I am very disappointed with how they works indiscriminately. They obviously did the wrong thing without apology. I hope Friendly Village of Arlington fixes the way they work and becomes more friendly as what its name is!!!