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Tara Jones

2 years ago
1/5

Campsite: Motorcoach Country Club

We booked our reservation a few weeks ago got our confirmation e-mail with all info they needed about our motor home and took payment. We drove 5 hours to get here and never been talked so down to in my life because our coach was only 25 feet. The guy working the front gate acted like we aren’t good enough to stay there. No manager on duty final they call and say your not staying here. my husband asked why he filled out all the correct paper work about our motor home and took payment said it’s not her responsibility to read the contract said they can’t refund our money till later in the week. Place looks beautiful but the people working have to remember how to treat people. Just to note our motor home is brand new Mercedes we didn’t pull in with a old trailer. I understand all parks have different rules but after we sent you all our info you could have sent a email saying sorry we don’t take that size. Nope you just took our payment! One more thing security guard walked up to me said i seen you on the list and knew you were not getting in. Just a phone call or email buddy, Never again!

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