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We stopped in the Portage service plaza. I can say that it was one of, if not the nicest travel plaza's, I've been to. Everything was cleaned and well maintained. There was a person attending to minor things in the rest room when I went in.
There was a very friendly person at the small convenience store. We order lunch at Wendy's. The staff were very nice. One person in the back even came out to warn us that the chicken sandwich was very hot, being just out of the frier. He didn't want anyone to possibly burn themselves.There was a nice women cleaning the food court for minor things.
I cannot say enough about how impressed I was with this facility and staff. A job well done. I wish my state had facilities like this.