RV Site review.

Website Amenities Stated the following:

We also offer the relaxed setting of our heated pool and hot tub for guests 14 years and older with adult supervision. Pool hours are from 10:00 am to 10:00 pm.

While we were using the Adult Pool a family with three kids, ages ~ 2-6 came up and used the Adult pool. The kids were very noisy and were running around everywhere. One even tried to enter the hot tub. We pointed the sign out to the parents who called the child back. There was nothing relaxing about this setting. The advertised adult pool was the main reason I selected this property. When we left the pool, I stopped by the office to get an explanation. The staff informed me they had changed there policy allowing all ages to use the adult pool. When I complained about how this was different than what was described on the website, they gave me a card with number for a manager. I went in the office next morning and asked to talked to the manager. The manager told me the Website was correct, but her staff did not understand the policy. The manager apologized for the confusion but offered no compensation. They have a nice property but I was very disappointed on how it is managed. I was not happy to pay a resort fee of $10.00 per day to have a typical family pool experience. We RV about 4 months a year and I would be reluctant to stay at a Sun Outdoors property again.