I would seriously reconsider if you are thinking of booking here. The campsites are tiny, you will be right on top of your neighbor. The shower facilities are a joke, good luck finding a shower head that actually works how it should. The worst part is the customer service.

I was told by the front desk staff/reception staff that I would receive for cancelling my spot within the 14-day timeframe. I have waited over 3 weeks to hear from someone. I was never told I would be paying 100% of the cost of my reservation until check-in day, otherwise we would have never let the spot go. I understand that it may have been an oversight of the worker at my time of cancellation that I came in on a holiday weekend. But the woman I spoke with, we had to revisit my reservations 3 times before I could cancel since when I tried to do it online myself it was going to make me cancel all three spaces. We had several family members in town that weekend and could have used the extra space if we weren’t going to get our money back, which she had reassured me I would receive back 100% of my expenses. The weekend at your facility for our first trip was less than satisfactory due to the customer service and lack there of available being short handed that weekend. Multiple times there was no one at the store during business hours, no signs up, or closed early. My sister even injured herself on the bathroom doors that have nails exposed, tried to get first aid and no one was there… again. It seems like a little response would go a long way for an company who got kicked out of the KOA community, as well as having their customer service line ironically be labeled customer satisfaction. It appears you have no concern for the experiences of families and have no character in following up or following through with your promises.