Some of the most most unprofessional owner operators I have ever met. I politely asked why they have people fill out applications to rent a room. And I'm told so they know who's on the property and if the are going to be trouble (for example they run a background check). In which I said ok I just have never filled out a application to rent from a motel (because I have experience since I travel full time for work). I then ask, "is there a lease agreement?" To which the, I assume couple who owned the place, responded, " this is how we've done it for 35 years, if you don't like it just leave." So that's what I did. Poor customer service and all around bad attitude.