We camped here for 4 nights by the recommendation of our friends who had a good experience. At check in we had reserved and paid extra for a river site. The manager sent someone to check the site and she came back saying a seasonal camper had parked their cars there. So instead of making them move, they moved us to a riverview site, not on the river. No offer of refund for the difference. I received a map that was pretty hard to follow and we could not find our site number. Had to ask someone where it was. The day we arrived it had rained quite a bit so the sites were very wet, so already check in and set up was not a pleasant experience. We could tell they're working to improve the facilities. They do have a quite a few cabins and cottages which seem really nice. And it's about 5 or 6 miles outside of Old Forge which is convenient. We were supposed to camp for 5 nights but had to leave 1 night early. I stopped in the office to see if we could get refunded but that was a hard no. Honestly, first impressions with me are everything and I really tried to enjoy our time there, which we did have fun. But I do not appreciate businesses that are in it to just make money when camping should be a "customer first" experience. We will not recommend HTR Adirondacks Campgrounds.