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Rene Hall

1 year ago
1/5

Campsite: KOA Campground Emmett

I have been a loyal camper for two years camping 4-5 times per season. Last night we experienced the worst camping experience brought on by a large group of approximately 20 people on one site and the total lack of disregard from owner and staff. The group arrived at 5p and were extremely loud and were shining bright lights at other campsites. We asked staff to have then not point light at our site and the staff did handle that situation. They continue with the loud talking and partying and we again asked staff to have them quiet down. They did not quiet down so we turned out music up to which we were confronted by the owner to turn our music down. We complied and asked the owner to talk to the group. He stated they were monitoring them but as soon as the owner was out of sight, the group went back to party. After 11 p which is quiet time, they continued to which I attempted to contact the office with no answer. I then used the text messaging system and repeated texts went unanswered. I then walked to the offending site and asked them politely to tone down their voices because they were waking my handicapped child. As I walked away, someone yelled a threat to me. I again texted the owner to no response from him. I called law enforcement to handle the situation. I had to cut my camping trip short due to this. The reply from the owner was I'm sorry your had a terrible night and we will refund your fee. Check out time is at noon. So they basically kicked us out due to complaining about a group who disobeyed the camping rules. The owner has become greedy and only singled us out because clearly the group paid more to stay than we did. In the past, he dealt with unruly behavior and did not tolerate obvious rule breakers .

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