Overall experience poor for adults, fine for children.

Pros:

1. Pool area very nice and enjoyed being there, beer priced good and enjoyed the availability. Coolers ok in the main area

2. Children enjoyed the entire park but they don't see what adults have to pay for

3. Restrooms clean and most of the park well kept

Cons:

1. Staff not well trained or not trained AT all in real CUSTOMER SERVICE. Much improvement needed here! We had a problem with mud at our site and all we recieved for answers was "We Can't do anything for you" and "No" we can't help you. It was amazing to see the Bobcat pull up with traffic bond later that day to fix the problem. I would go into more detail but it would not be worth it at this point. I wrote an email about this to the site, no response whatsoever. Again, customer service non existent as far as I'm concerned, all they girls in the store want to do is argue with you. I told them their solution was "Unacceptable" they said I could pack up an leave. Believe me if the Grandchildren had not been with us, I would have demanded my money back at that point and left on the spot.

2. You are nickeled and dimed to death, fire wood over priced, pay for the showers, pay for this pay for that, extra money to have a guaranteed site. They outline the award they have won, not from this customer

3. As a first time customer, I was directed incorrectly to the wrong area of the facility. With a 32 foot rig, it was difficult to get out of where I was told to go to get to the right location. I was actually helped by a fellow camper, not the people that work for the facility

4. Mini golf a joke, expensive and not well maintained or well designed. My opinion, a complete waste of money. Don't do it.

The "Cons" out weight the "Pros" in this case. I've also read a great deal of the reviews. These folks are not interested in really making sure their customers have a good time. They just want you to pay for everything and expect you to put up with facilities that are in need of a lot of attention. The camp sites are cramped and you will get to know your neighbor very quickly, place is noisy until late in the evening and overall this is a poor type of camping for my wife and I. We will not return.

Final thoughts, place need to put a lot of time into training people how to deal with problems properly and provide customer service properly. They are in the hospitality business but have no clue what that really means.