Terry S was superb. Excellent service! The food was not hot; barely lukewarm. The portion size of the grilled tenders was almost half the size I get from most other Cracker Barrel restaurants I go to. In my travels, I stop at Cracker Barrel 3-6 times a week and I basically order the same dinner. If it wasn't for the exceptional service by Terry S, this visit would have been a bust. I have noticed that between 3-5pm is the worst times to get anything descent here at Cracker Barrel restaurants. It is due to food being held longer to prevent food waste, thereby rising food cost. What is more important here -- food cost or food quality?