Got a tow from these guys on the recommendation of family members who have had great experiences with them. They absolutely did not disappoint. The facilities are lovely and clean, service is competent and friendly. We would absolutely recommend this outfitter to anyone heading into the BWCAW from the Ely area. We did not need to rent anything but their boats and gear looked well cared for and neatly stored. Our only disappointment is the missed opportunity for a play on words - 'Williams and Haul' would be perfect. Rude of them not to change their name and truly commit :)