I recently stayed at KOA Williams and found the location to be perfect, providing a great setting for outdoor activities. The cabins were satisfactory, and overall, the amenities surpassed those at KOA Flagstaff.

However, my experience was marred by the unprofessional and rude behavior of the manager and office staff. In comparison to other KOA locations, I encountered the rudest and least professional service here. The outdoor staff, on the other hand, demonstrated competence and friendliness.

Despite the appealing amenities, the negative interactions with the manager and office staff make me lean towards choosing KOA Flagstaff for future stays. Their staff is known for being professional, polite, and accommodating, creating a more enjoyable overall experience.