Never got to meet the owner Jim in person but was super fast at responding to text and calls which was perfect and his staff member Grumpy was really great and showed us around the campsite and got us checked in. The canvas tent we got was very large and warm with a nice bed and a cot with a mini fridge heater a fan and a few other things as well. Overall perfect setting for a get away with the family I honestly can't think of anything that would make this camp any better 10/10. Also the painting on the inside of the tent has so much detail and is really amazing.