We arrived at this Thousand Trails location on a sunday. The gate has a code and of course we could not get in. Finally got in but the office was closed and there was NO welcome pack nothing to tell us where our site was. No map no nothing! Had to search my email which was nothing more than a receipt. But the site # was on it. Luckily a nice couple with a golf cart helped us find the site so we weren't just driving all over the park. Sites are not numbered well and all they are is old pads for trailer houses. We won't be back!