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Lily Mangkhalakhili

3 years ago
1/5

Campsite: Mill Creek Resort

We stayed in an RV and the power cut out in the middle of the night. Since the heat wasn’t working, and the electric heater stopped working too, it got quite cold and uncomfortable. When we asked management about a partial refund for our trouble, we were denied and told the problem “could have easily been remedied if we contacted them” 1.We did call and got sent to voicemail and 2. No one was in the main building and doors were locked when we checked. Not really sure why fixing the power outage was on us. Stuff happens but the owner’s response was extremely disappointing. Convenient location but awful customer service.

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