If I could leave 0 starts on a few of the attributes, I would. The office hours very, when they say they’re open at 8, sometimes you can expect 8:30. I made a reservation for 4 days at a campsite and only stayed for 1 of those days. I asked for a refund for 2 of those days, not the 3 I could not stay there. They offered me a one night voucher after so many conversations about how upset I was with my stay. I understand they have refund policies in place; it seems more like a money grab company than people providing a good service to good people. They have plenty of trees on the property but none of which for tent campers. Instead they will place you out in the open with no shade coverage from roughly 7 am- 9pm. And don’t get me wrong, they offer a last minute (in my opinion a sorry excuse for a campsite) next to the building. I will attach pictures of these sites mentioned below. May be okay for rv campers if you like to be crammed next to another rv, but I wouldn’t tent here again. The indoor facility is clean enough and the staff is nice enough, but didn’t leave a good taste in my mouth with any of the above. On top of all of this, I was pestered about bringing my emotional support animal inside of the building on 90+ degree days when we were camping in a tent. May be family run business but it sure doesn’t feel like a family friendly environment. Oh yeah, you have to pay to use the pool table, and other amenities in the club house. There are 4 showers available to use inside, a laundry facility, and a lounging area; but they may make you uncomfortable while you’re in there if you’re like me. Samantha was a good help and kind and understanding, but the management above her never showed me any of those qualities. 1st picture attached is the sorry excuse for a site- and the second two are of their tent sites, on top of sand filled with ants that will make their way in your tent. (your tent stakes will not stay in the ground with a few good gusts of wind). Maybe I’m just upset, but the customer service I received was in my opinion unacceptable. Do better please 👍