Stayed here 27 years ago for My Anniversary. Stayed many times since. This was our 4th year in a row never any issues until now and it has been handled poorly. We left early due to roaches. The ladies at the front desk offered another cabin but my wife and I were out because of the cleanliness issue that could be in other cabins. I have asked for the owner to contact me. I have emailed and I have facebook messaged, and no response. This has been since January 6th. I guess as long as you have no issues your good...?? Im still currently pursuing the issue especially that they are not even responding

(Update) I have removed the cabin address as I have been able to speak to the actual owners who seem to be great people. They are having the same issues with Hidden Mountain Resort that the customers are, so it is not their fault and are having meetings with them. It is very apparent that it is management-customer service issues which isn't good.