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Kevin Lemons

1 year ago
1/5

Campsite: Campers RV Center

Do yourself a favor, don’t buy here! Service after the sale is pathetic at best. I was told to bring in my camper early and they’d try to work it in(October with appointment in December). Thinking I would be back in my camper in a respective time, I deferred having the winterizing done($199). The repair dragged on because they said they could not get parts(computer module for refrigerator). When they finally called to tell me it was ready, it was 6 months later and now had damages(busted filter housing, bathroom faucet) due to freezing. Keep in mind that they had repaired the water leaks(November)so one would assume that the water system had been refilled and pressure tested which left the rv water system with water in the lines. That’s where it got really bad. They said it was my fault, because I ‘PASSED’ on the winterizing, all the damage cost were mine. Because I complained, they no longer wanted my business and said “come get my camper -or storage fees would soon be incurred”. After personal inspection, I found leaks on replaced freeze damaged repairs and poorly installed hose clamps(which they wanted me to pay additionally for repair)and that I would be responsible to pay for parts and labor($450). Wet rags left inside cabinet touching cabinet woodwork, tools and parts pieces in floor and batteries drained. Six months later,(camper now 1 year old) after bringing them my camper, I was told that my warranty expired and no other problems would be covered. If that’s the kind of ‘service after the sell’ that you would prefer, be my guest, but you are warned. After many requests to have a phone call from the owner, I never got that call and have now filed a complaint with the Better Business Bureau. (They didn’t like my comments on their Facebook page so I was blocked) SHYSTERS. Look it up

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