Made a reservation to stay at the RV park. Several days before we were to arrive our plans changed. Their site said we could cancel at least 48 hours ahead of time with no charge. I canceled well beyond this time but they charged me anyway.

Update. They did end up reaching out to me and I found out they had honored a special request I had so I'm updating my review. However, although you can make a reservation online, if you try to contact them online to cancel, they don't know where that request ends up. So you can make a reservation online but apparently you cannot cancel it online.