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K & E Rogers

1 year ago
1/5

Campsite: Big Springs Lodge

Filthy! Dirt and grit under every piece of furniture, fridge, end tables, etc. Found no less than 20 black hairs throughout on beds, in the shower, in the sink, etc. Black molding and mildew shower curtain stunk the entire room up and couldn't be good for our health. More black hair. Disgusting! Floors NEVER cleaned, just swept. No coffee in room. No toilet paper holder. Paper thin walls where you hear neighbors walking, conversations, and even get to hear them pooping and peeing. Bathroom door sticks and will not open without catching and waking everyone up. Rarely anybody at front desk. Zero room service, had to ask for towels on third day. Can't say that the bedding was cleaned, found black hair in beds and on top of comforter. Truly the nastiest place we have ever stayed. Had to put shoes or sandals on to walk around the filthy room as we were afraid of contracting a disease or virus. A/C only worked for a while. Woke up hot. All this for the over-priced cost of almost $250 per night. This place was definitely the bottom of the barrel. We would like a full refund please!

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