Beware of cancellation policy! We originally intended to camp here for a week beginning October 28, but we have had a family emergency requiring a cancellation. I reached out to cancel with 54 days notice and because this request was NOT WITHIN 48 HOURS of my original booking window (which was back in June), I've only received 50% my payment back (which was the full amount) less an additional $15 cancellation fee.

I responded to staff indicating my confusion (I thought I'd get the full amount only less $15), to which the Resort Manager, Christopher, promptly replied (thank you) that his hands were tied as he only can click a button and the Good Sam website does the rest.

The principle of retaining your full reservation amount only being possible if you cancel within 48 hours (but more than 14 days in advance of your reservation) is greedy and not a customer friendly one.

Please learn from my mistake and read the cancellation policy for the loop-holes.