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jodi nichols

1 year ago
1/5

Campsite: Hidden Valley Outfitters

Horrible customer service. I paid for spots 276, 277 and 278. Upon arrival, we checked the map from their website and set up on the first three spots according to THEIR map.

Several hours later the staff came and told us that we had to move our tents to the area between the road and the first campsite.

We walked down the row and EVERY site past us is set up to the left of the sign post. They tried to say that we needed to set up to the right. This leaves us INCHES from the road in a campground full of drunks.

Down the row, site 272 is empty. Someone is set up in the wrong spot, but it isn't us.

When I asked why we weren't told not to go by the camp, he said because we didn't stop and check in at the office.

Every person in our group checked in and got a car hang tag. We showed those to him and he had no response. We couldn't have gotten car tags without checking in.

The highlighted areas on THEIR map are the sites I rented. The campground manager made us move above those, and next to the road.

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