John at Convenience RV came to our aid!! We called him because our AC in our Casita wasn’t cooling properly. He said if we could get to their shop by 2:00 pm they would check it out. Unfortunately, it was beyond repair. By 3:00 pm we were pulling out with a brand new AC installed!!! This one is 13,500 BTU compared to 9,000 of the old one, so we’re staying very cool and comfortable now in our Casita. The two employees that removed/installed the AC’s were extremely courteous and professional. We will definitely recommend Convenience RV to all our friends.