We have been here twice within the last year my niece got engaged on our first trip last year in July it was an amazing experience. It was also my sons last hoorah before boot camp. We did experience some trouble with my daughters service animal he is a Doberman sweetest thing ever however a member of their staff was triggered after seeing him she had an unimaginable experience with a Doberman. After some explanation and documentation we were able to have the matter resolved without further incident. Normally I wouldn’t consent to documentation cause it isn’t required however under the circumstances I felt it was necessary and appropriate to do so. We enjoyed our stay the cabins were fully furnished with most things you would need such as cook ware and utensils. The deposit for animals is reasonable our entire family all have dogs, We rented three cabins for 15 humans and 7 dogs and after some light cleaning to meet our personal standards we were all set. We came out again this year 2021 for Mother’s Day PERFECT time to go practically had the River to ourselves this time it was a much smaller group 5 adults and two small children. And 1 service animal. We had such a wonderful time and my grandsons were over the moon with excitement. I must say the staff handled all my groups Chaos in July 2020 wonderfully and truly helped me sort it all out. I appreciated that because it was not her responsibility to help me organize matters with regards to charges for everyone but she helped tremendously I never felt like a burden or rushed she never seemed rude or annoyed by my apparent frustration with last minute changes and switches. My son even backed into a pole with a golf cart that I wasn’t aware of and once notified I was able to quickly resolve the matter without hostility. Our first trip was chaotic and the respect we were treated with was a refreshment especially cause of the times we are living in today. I can’t wait for our next trip hopefully within the next few weeks.