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Heather Waniger

1 year ago
1/5

Campsite: Bear Lake Campground and Resort

First I’d like to state that I was a huge fan of this campground with the previous owners. This last year I tried booking a campsite for my daughter’s birthday in September and by August I hadn’t received any notification saying anything about my upcoming stay. So I called the campground to see if I had made a reservation, after being told no I booked a site. Fast forward to check in, the lady at the desk had told me I had 2 sites booked. I was pretty upset because I called in August to make sure this didn’t happen. The owner then refused to refund me 1 of the sites ( let’s be real this isn’t a “ cheap” campground by any means) I then Asked if I could just move the reservation to next year and was again told no. Then the following night we had plans to take everyone to the bar that is onsite for pizza for my daughters birthday. When we walked in we were greeted by some pretty rude staff saying the kitchen was closed due to a banquet, there was nothing posted, no signs anywhere at the bar, camp store or on the website to inform the campground . I’d like to state that I did in fact reach out after our stay hoping the owners would re consider refunding me extra site and they just ignored me.

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