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George Ralph

9 years ago
2/5

Campsite: American Campground

We supposedly won a drawing for a tablet and $100 gift card to any restaurant of our choice. So we went to pick it up and they sold us a membership to their campground. Well the Tablet did not work and the gift card was not a gift card but a buy one get one free card. We notified them that we did not want to participate in the membership and notified them in writing within 1 day of meeting with them. They told us that our credit card would be refunded within 10 business days and they would send us a new tablet. Well they still haven't credited our card and we have not seen a new tablet as they promise. They also are not returning our calls as promised so my only advise is BE CAREFUL if you are considering dealing with anyone at this location in Kalamazoo, Michigan. Also note that the contract clearly stated we had 72 hours to cancel with no obligation or penalty and we notified them within 8 hours.

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