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Gena Boot

9 months ago
1/5

Campsite: Hickory Point RV Park

Not Recommended!!

Feb. 2024

Terrible experience. Check in was horrible with no resolution to our concerns. Wendy (Manager) was abrasive when I asked to be moved to a different site as the one we were attempting to park in was far too narrow. I was told no, that they were fully booked. I asked about the vacant one across the road and was told we could go there for 2 nights but the other 3 nights we would have to go to our current location. I suggested that since we're here for 5 nights perhaps a smaller rig would fit better - I was told no, that's not possible. I was invited to leave and get a full refund but since it was getting late I said we could stay one night and have time to find somewhere else. I was told there would be no refund if we stayed one night. I told her I was not pleased and that I would be leaving a review to which she replied the owners here are not threatened by reviews. I said it's not a threat, just a fact -a way to let others know. Thank goodness for the groundskeeper Joannie and the newly hired gentleman. He helped my husband maneuver the trailer to enable us to use our door without walking into the bushes. We were however about four feet from our bottom step to the back of a cabin. There is no space for lawn chairs. The picnic table had to be against the cabin next to us to give us space to walk through our site. It was not conducive to having a barbecue nor did we want to sit outside at the table and state into the back of the cabin! Joannie did cut some branches and put down three bags of mulch to try to help.

We paid over $600 US to stay five nights. We are leaving tomorrow (a day early) and will not return here.

I am hopeful the owners should they chose to reply, focus their response on my concerns and not on my position on the help received from Joannie and the new staff person. I see they pull any positive feedback in an attempt to disregard the negative feedback.

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