We rented a 24ft Sea ray on Saturday and sunday Aug 5-6. We tried to call several times the previous week to confirm and nobody called us back. When we arrived they told us they did not have time to clean the boat and that they did not have an anchor. Inexcusable but we drove 4 hours to get there with no other options. .

The boat had a broken radio, gas gauge, and was covered in mud. The latch was broken and the boat would not idle. It also was completely covered in midlew/mold. The pictures don't do it justice, it was disgusting and kids had black hands when they touched anything. We tried to talk to someone to but they laughed us off. For nearly $1000, this was ridiculous.

I called asking for a manager and received no call back. Our first Norris trip was nearly ruined because of this lack of care, customer service and decency.